At BMM we are committed to protecting your privacy online. We protect any personal information you give us while you use our websites. This policy is written in accordance with the Data Protection Act 1998.

If you have any questions about it, please email or write to our Data Protection Compliance Officer at the following address:

Bath Medical Museum
1 Hetling Court

By continuing to use this website you are signifying your agreement to the terms of this privacy policy.

Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details.

We collect personal information when you ask about our activities, register with us (for example, registering with the online shop, joining our membership scheme, or signing up as a volunteer), order products and services (such as publications and email newsletters), make a donation to us, or otherwise give us personal information.

How we use your information

We use your personal information to give you the information, services, or products you ask for. We can also use your information for administrative purposes, to let you know about changes and, if you agree, as part of our fundraising activities. We sometimes also share your information with our service providers, trading companies, and associated organisations (who work with us to get the information you ask for).

BMM is responsible for collecting your personal information. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree.

Where indicated – usually by a tick box asking for your permission – we use your personal information to create a profile of your interests and preferences. This information is not shared with other organisations.

We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud and credit risk reduction.

Unfortunately, no data transmission over the Internet is 100 per cent secure. As a result, while we try to protect your personal information, BMM cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information, we use strict procedures and security features to prevent unauthorised access.


You can ask us what information we hold about you by contacting us via email or post. Please note that we may charge a fee of £10 to cover our admin costs.

Bath Medical Museum
c/o The Pulteney Practice
No. 35 Great Pulteney

Privacy and comments on our blog/social media

The posting of personal information in a blog comment means your information is publicly accessible. Such information can be viewed online and collected by third parties. We are not responsible for the use of information by such third parties. We strongly recommend you avoid sharing any personal information that can be used to identify you (such as your name, age, address, name of employer).

You can unsubscribe from BMM eNewsletters at any time. Just click on the ‘unsubscribe’ link in the email. It appears on every eNewsletter we send out.


From you, directly:

  • If you have made a donation to us previously

  • If you have responded to a campaign, call to action or purchased a product from us

  • If you are part of our Connect community and have agreed that we can contact you about other things

  • If you have received support or services from us and have opted in to allow us to contact you about other things

From you, indirectly:

  • If you have given a third party such as a donation or campaigning platform permission to pass your information on to us

What we do with your information

>  Thank You Messages

We want to make sure you know that we are grateful for your support, so we will send you a ‘thank you’ message in response to your donation. To help you understand how your donation will be spent, we will also include some information about the impact of our work and how your contribution helps us continue our mission. From time to time we will ask for further donations or support to help us continue our work.

>  Gift Aid

Gift Aid is a UK Government scheme that allows charities to reclaim the basic rate tax back from HM Revenue and Customs on donations you make. Once you have indicated to us that you are happy for us to claim Gift Aid on your behalf and that you pay sufficient Income Tax and/or Capital Gains Tax in that particular financial year, we’ll reclaim this money at no extra cost to you thereby increasing the value of your donation. More information is available at

BMM will not swap or sell your data with any third parties.

>  Fundraising and Engagement Activities

We have a duty to make sure that we’re spending your donations wisely, and that means doing some research and analysis to inform our decisions. We want to send the most effective messages that we can in the most efficient way possible, so in order to work out who to contact, what to say and when to get in touch, we carry out the following activities:

Segmentation – this is where we analyse information such as postcodes of donors, age of supporters and whether donations have been given regularly. This helps us to provide people with the most relevant information in order to identify additional opportunities for them to get involved.

Prospect profiling – we occasionally identify people among our supporters who are able to support at a higher level, using publicly available records such as the electoral roll, land records, ‘rich lists’, Who’s Who publications and Companies House records. We use this information to invite potential supporters to events which may be of interest to them and recruit celebrity ambassadors.

The databases that we use to keep our supporter information are held securely and are not sold to or traded with other organisations, whether charities or commercial businesses.

We may change our privacy policy from time to time, so please check back periodically.